Rachel Robinson is responsible for creating policy specific to collateral and developing new and innovative products in the collateral space within the Rocket Mortgage Capital Markets team. The Collateral Policy team explores new ways to approach traditional offerings around valuation, natural disaster management, and leveraging data to mitigate collateral risk. Rachel joined Rocket Mortgage in 2004 as a Mortgage Banker. After spending eight years in that space, she transitioned to leading an internal process improvement team. In that role, Rachel was responsible for evaluating efficiencies of current processes and building out new processes or system enhancement to improve efficiency or client experience. She then moved into leading the Government Credit Policy and Product Development team, immediately preceding her current role, where her team was responsible for creating and maintaining all policy and product development for VA, FHA, and USDA. Rachel currently serves as the Chair of the Residential Loan Production Committee for the Mortgage Bankers Association, is the former FHA Subcommittee chair for MBA and serves on numerous housing policy working groups. Rachel holds a Bachelor’s degree from Wayne State University and a Master’s degree from University of Phoenix.