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CCMS Path

Earning the CCMS designation recognizes a thorough understanding of the changing, complex and challenging commercial/multifamily mortgage servicing industry.

Step 1: Apply Online 

MBA Member: $400 | Nonmember $1,200

Complete enrollment and an MBA Designation Specialist will send you a candidate application package within one business day.

Apply Today

Step 2: Submit Application Documentation

  • CCMS Application
  • Letter of Recommendation (senior-level)
  • Current resumé
  • Contact Information (2 business references)

Once you have gathered all of the required documents, you will submit them to your designation specialist via email.

Step 3: Qualify with 100 Points

All CCMS candidates must accrue 100 points from three categories:
  • Professional Industry-related Work Experience (25-point minimum)
  • Documented Education (25-point minimum)
  • Industry Participation (15-point minimum)
Once you submit your completed application package, we can evaluate your current point status and provide you with a personalized transcript. Points will be confirmed by a Designation Specialist by emailing MBA Education at [email protected].
Use the worksheet on the last page of the brochure to help determine how many points you may have already.

Step 4: Once Qualified, Enroll in the CCMS Prep Course and Exam

MBA Member: $800 | Nonmember: $1,600

Once you have acquired at least 100 CCMS points, you are ready to move to the CCMS Prep Course. . The Prep course is held once a year during the fall. Led by current CCMS designees, the online prep course is designed to provide candidates with a review of the exam's six content areas. The prep course is required, and the fees cover the cost of the six week CCMS Exam Prep Course (including all study materials and practice tests); the CCMS Designation Multiple Choice Exam; and the CCMS Oral Exam.

Note: Candidates with 90 points will qualify to enroll in the designation program. Upon completion of the prep course, the candidate will earn the remaining 10 points to qualify for the designation.

Step 5: Study and Test

After completing the CCMS Prep Course, you are ready to start the testing phase. The testing phase is conducted in two parts: an online multiple-choice exam and an oral exam. 

Multiple-choice Exam
The four-hour, 200-question proctored exam is administered online. Exams may be proctored by an approved in-person proctor or using MBA’s third-party virtual proctor service. A passing grade for the exam is 75% or better. The window for candidates to take the exam is December - March. Upon successful completion of the multiple-choice exam, the candidate advances to the oral exam phase.

Oral Exam
Oral exams are conducted each spring at MBA's Commercial/Multifamily Servicing and Technology Conference as well as virtually throughout the year, pending candidate eligibility.

Step 6: Graduate and Be Recognized


Once you successfully complete the testing requirements you are officially a CCMS designee.

The Ceremony
You are honored and awarded your official certificate and pin at the CCMS Graduation Ceremony and Reception, held each year at MBA's Commercial/Multifamily Servicing and Technology Conference.

Beyond
As a member of the elite group of CCMS designees, you are encouraged to participate in high-level industry events, including networking opportunities and receptions. 

All CCMS designees will be expected to maintain their designation with ongoing participation with the MBA and within the CMF industry.

Optional Courses

While these courses are not required to complete your CCMS designation, they are recommended to better help prepare you for the exam and earn Education points.

  • CS_S_200 Asset Management in CMF Lending
  • CS_S_201 Basics of CMF Servicing
  • CS_S_202 Benchmarking CMF Servicer Performance
  • CS_S_203 CMF Servicing Agreements
  • CS_S_204 CMF Servicer Surveillance
  • CS_S_205 Insurance Compliance for CMF Lending
  • CS_GO_100 Life Cycle of CMF Loans
  • CS_S_206 Navigating CMF Loan Documents
  • CS_S_207 Servicing Operations in CMF Lending

** Available for purchase through the Commercial Servicing Achievement and Professional certificate packages only.