GENERAL SESSION: A Discussion of Key Issues with Industry Regulators

Justin Wiseman

Vice President, Managing Regulatory Counsel, Mortgage Bankers Association

Justin Wiseman is Vice President and Managing Regulatory Counsel in the Public Policy and Industry Relations department at the Mortgage Bankers Association. Justin manages MBA’s Regulatory Policy team that covers legal issues, trends in litigation, regulatory compliance matters, and servicing as well as provides strategic direction to advance MBA member priorities on regulatory and legal matters. This team also analyzes pending rules and legislation, provides comments on behalf of MBA members on pending rules or regulations and helps develops MBA’s posture towards innovation and innovation policy. Prior to this, he staffed MBA’s Loan Administration committee, providing policy development insights and working with stakeholders to advocate on behalf of the industry.

Samuel I. Racoosin

Managing Director and Associate General Counsel, Chase

Samuel Racoosin is a Managing Director and Associate General Counsel at JP Morgan Chase Bank, NA. He is the lead attorney for the residential Loan Servicing performing, customer assistance and default legal teams. He is principally responsible for providing legal advice to the residential mortgage loan servicing business. Before joining JP Morgan Chase, Racoosin was Associate General Counsel at Fannie Mae. In that capacity, he was responsible for providing legal advice to the US Treasury in connection with the Obama Administration’s Making Home Affordable Program. Samuel previously served as Associate General Counsel for Fannie Mae’s single family mortgage business, providing advice on new products, eMortgage initiatives, and loss mitigation. Prior to joining Fannie Mae, Samuel was Associate General Counsel of North American Mortgage Company, a national mortgage banker. Racoosin has a Juris Doctorate from The George Washington University Law School and a Bachelor of Arts from Washington University in St. Louis.

John Bell

Executive Director, Loan Guaranty Service, U.S. Department of Veterans Affairs

John E. Bell III began serving as Executive Director, Loan Guaranty Service, on June 21, 2022. He is responsible for delivering VA Home Loan Benefits to his fellow Veterans. Mr. Bell has extensive mortgage industry experience having served in leadership roles with nationwide lenders for over 20 years before starting his career with VA in 2010. Mr. Bell’s top priorities are ensuring that VA home loan benefits are the product of choice for Veterans and that Loan Guaranty is the VA program of choice for his 900 talented staff. As Deputy Director, Mr. Bell was instrumental in VA Loan Guaranty Service’s fast response during the COVID-19 pandemic through frequent communications and the issuance of guidance which ensured that home loan benefits continued to be delivered to Veterans without delay and reassured industry partners at this critical time. As Assistant Director, Mr. Bell leveraged his industry experience to initiate Loan Guaranty’s transformation to better align with the fast-paced mortgage industry. Several key projects included automating Certificate of Eligibility (COE) functionality, implementing national workload for full file loan reviews and COEs, and national workload for program specific phone calls. Mr. Bell began his career in mortgage finance while attending Lambuth University in Jackson, TN. Mr. Bell served in the US Navy during Operation Restore Hope and the Gulf War.

Mark McArdle

Assistant Director of Mortgage Markets, Consumer Financial Protection Bureau (CFPB)

Mark McArdle is the Assistant Director, Mortgage Markets at the Bureau. In this role he leads a team that works closely with industry and other stakeholders to help inform the Bureau and the public on current and future trends in the mortgage origination and servicing markets. Before CFPB, McArdle was the Deputy Assistant Secretary for Financial Stability at the U.S. Department of the Treasury. In this role, he led the office that managed the Troubled Asset Relief Program (TARP), including its remaining investment and homeownership preservation programs, and advised the Department on access to credit issues. He also held previous roles at Treasury including Chief Homeownership Preservation Officer and Director of the Hardest Hit Fund.

Ingrid Ripley

Executive Director, Single-Family Housing Guaranteed Loan Program, USDA Rural Development

Ingrid Ripley is the Executive Director for Single-Family Housing Guaranteed Loan Program (SFHGLP) for the USDA Rural Housing Service and directs a guaranteed portfolio of $114B. Ripley has over 38 years experience in performance management, strategic planning, loan administration, risk management and primary/secondary financial service markets operations for both public and private sectors. She is recognized for her expertise executing multi-million-dollar multifaceted contracts delivering transformative technology lending platforms, and extensive experience leading reorganizations and initiatives for USDA. Ripley has led multiple Small Business Administration (SBA) high-risk mission-critical contract transitions of innovative loan origination platforms.

Nate Shultz

FHA Chief of Staff, U.S. Department of Housing and Urban Development

Nathan A. (Nate) Shultz serves as Chief of Staff for the Office of Housing – Federal Housing Administration at the U.S. Department of Housing and Urban Development. In this capacity, he provides leadership and strategic direction for all Office of Housing programs. This includes directing policy and programmatic activities for the Federal Housing Administration’s (FHA) Single Family, Multifamily and Healthcare mortgage insurance programs, which insure approximately $1.3 trillion in mortgages serving more than 7.6 million homeowners, some 890,000 renters, and approximately 4,000 healthcare facilities across the U.S. and its territories. Mr. Shultz also oversees other Office of Housing programs, including HUD’s multifamily assisted housing portfolio which serves more than 1.2 million low-income residents, HUD’s housing counseling program that provides funding and oversight for more than 1,500 housing counseling agencies and 4,000 HUD-certified housing counselors throughout the country, and a manufactured housing program which sets standards and provides oversight for the construction and installation of homes that house more than 20 million households. This is Mr. Shultz’s second leadership role at HUD, having previously served during the tenure of HUD Secretary Shaun Donovan. Prior to rejoining HUD, Mr. Shultz most recently led Fannie Mae’s single family Affordable Housing Preservation work under the Duty to Serve initiative. He has also held leadership roles at mortgage lender and servicer TMS and the Colorado Housing and Finance Authority.