POLICY & COMPLIANCE TRACK: The Evolution of Loss Mitigation Policy - A Comprehensive Review

SVP, Chief Compliance Officer and Corporate Counsel, Carrington Mortgage Services, LLC

Jim Petros is the SVP, Chief Compliance Officer and Corporate Counsel for Carrington Mortgage Services, LLC, with over 20 years of experience in the mortgage industry. In his current role, he oversees the Compliance Management System for the Lending and Servicing Divisions, ensuring adherence to legal and regulatory requirements by leveraging advanced GRC technology, as well as machine learning and AI (www.RegComplyGPT.com). A seasoned leader, Jim is a primary liaison with state and federal regulators. He also serves on the Board of Directors for South County Outreach (www.sco-oc.org), a nonprofit organization that provides case management designed to prevent financial setbacks and homelessness.

Vice President & Assistant General Counsel, Chase

Partner, Cooley LLP

Josh represents banks, nonbank lenders, fintech companies and other financial services providers in significant enforcement matters before a host of federal and state agencies, including the US Department of Justice (DOJ), the Consumer Financial Protection Bureau (CFPB), the Federal Trade Commission (FTC) and the US Department of Housing and Urban Development (HUD). He also has experience advising on matters of compliance with respect to a range of consumer protection laws, such as the Equal Credit Opportunity Act (ECOA), Fair Housing Act (FHA), unfair, deceptive or abusive acts or practices (UDAP and UDAAP) statutes under the Dodd-Frank Act, Section 5 of the Federal Trade Commission Act, the Real Estate Settlement Procedures Act (RESPA), Truth in Lending Act (TILA), Fair Credit Reporting

Operations Executive, Head of Home Preservation, Escrow Ops, and Default Business Support Services, Wells Fargo Bank, N.A.

Katie Kulig-Tomsovic is Operations Executive, Head of Home Preservation and Liquidation, Escrow Operations, and Default Servicing Business Support. She joined Wells Fargo in 2022 and has responsibility for Home Preservation and Liquidation, Escrow Operations and risk and control support functions and audit oversight. Prior to her time at Wells Fargo, Katie worked at US Bank for six years and HSBC for 23 years, with her experience canvassing both default and performing servicing functions.

Executive Vice President, Head of Servicing, CMG Financial

Courtney Thompson, EVP Head of Servicing at CMG Financial, has over 20 years of experience in high-risk regulatory solution management, operations, innovation, and human-first strategies. Passionate about bringing the consumer to the forefront of converged mortgage universe through the delivery of meaningful, connected, efficient solutions, she has held executive roles in technology, fintech, consulting and servicing operations. Committed to the fact that “there’s got to be a better way,” Courtney is leading by example with CMG’s new servicing strategy. She has a real knack for deploying innovation in legacy processes.