Nikki Bialka

Nikki Bialka has been a dynamic and influential professional in the banking and mortgage industry since 2009. Over the years, she has accumulated extensive experience in various capacities, including production, operations, site pipeline management, project management, optimization, change management, and customer journey enhancement. Her comprehensive expertise has enabled her to excel in her current role at Fifth Third Bank, where she leads community lending initiatives with a focus on affordable housing and equitable lending solutions. Throughout her career, Nikki has demonstrated a keen ability to streamline operations and optimize workflows, significantly improving efficiency and productivity within the organizations she has served. Her adeptness in change management has been pivotal in navigating the evolving landscape of the mortgage industry, ensuring that her teams are well-equipped to meet new challenges and seize emerging opportunities. Additionally, Nikki leverages data to drive go-to-market strategies, ensuring that her initiatives are grounded in robust analysis and tailored to meet market demands effectively. Nikki’s strategic acumen is particularly evident in her current position, where she is responsible for developing and implementing strategies that promote affordable housing and equitable lending. Her efforts are aimed at creating sustainable financial solutions that address the needs of underserved communities, thereby fostering greater financial inclusion and stability. In addition to her professional achievements, Nikki is a member of the Mortgage Bankers Affordable Homeownership Advisory Council. She also serves on the advisory board for the Homeownership Council of America’s Equity Certified program and the board of directors for the Homeownership Center of Greater Cincinnati. She is a leader in the Office of the Comptroller of the Currency’s (OCC) Project REACh, an initiative focused on expanding access to financial services for historically marginalized groups. Through these roles, she contributes her expertise to shape policies and practices that enhance financial inclusion and support community development.