Loan Servicing Standards
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Housing programs play a vital role in helping low- to moderate-income, minority borrowers, and eligible veterans and servicemembers realize the dream of homeownership. MBA works with the agencies to improve servicing efficiency and reduce
servicing costs. Clear and consistent guidance leads to more equal outcomes for borrowers, reductions in cost for servicers, and encourages greater participation in programs designed to aid vulnerable populations.
Read: Partial Claim Processing Delays: Risks and Solutions
The significant volume of partial claims completed throughout the COVID-19 pandemic have led servicers of FHA-insured mortgages to repeatedly receive notices from FHA’s Mortgagee Compliance Manager (MCM) demanding return of insurance funds for missing partial claim documents. Learn about:
- The impact of delays on servicers
- Recommended changes to regulation
- Immediate actions to ameliorate delays
Read: VA Partial Claims: Establishing a Permanent Program to Assist Veteran Borrowers
Veteran borrowers facing financial hardship should have access to additional tools to resolve delinquency and avoid foreclosure. The partial claim option available to FHA and USDA borrowers is not a tool in the Department of Veteran’s Affairs (VA) suite of loss mitigation options. Learn about:
- Actions by Congress
- Benefits of a Partial Claim Program
- Impact to the VBA
Recent MBA Activity Related to Government Servicing Issues
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Statement of MBA's Mike Fratantoni on Current Housing Market Conditions and Challenges Before the House Financial Services Subcommittee on Housing and Insurance
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MBA Letter to FHA on Permanent Loss Mitigation Waterfall
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MBA-Led Coalition Letter to SBC and HFSC on Trigger Leads Legislation
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MBA Letter on House Financial Services Committee Housing Bills Markup
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MBA Letter to VA on the Veterans Housing Stability Act of 2024
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MBA Letter to Treasury on FSOC Concerns About Nonbank Mortgage Servicers
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MBA Comment Letter to VA on Minimum Property Requirements ANPR
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MBA Letter to Federal Trade Commission on Unfair or Deceptive Fees
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MBA Letter on H.R. 7024 Floor Vote
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MBA Joint Comment Letter in Support of H.R. 7024, the “Tax Relief for American Families and Workers Act of 2024”