CC_S_200.4 Special Commercial/Multifamily Borrower Requests

The servicer may receive specialized borrower requests that require an in-depth understanding of current market conditions and the implications of approving the requests to the mortgage and to the lender. The borrower may request certain changes to the original mortgage contract that may or may not have been contemplated in the original agreement. The servicer must fully understand the reasons for the request and analyze the impact to property performance in the current and projected business environment.

Special CMF Borrower Requests looks at some borrower requests that require special consideration from the servicer. Because the requests in this course may result in a change to the borrowing entity, the loan terms, or the collateral, they typically require the express approval of the lender/investor and often require the assistance of outside parties. The following special borrower requests are examined throughout this course: assumptions, subordinate financing, modifications and extensions, partial releases, and property substitutions.

This is a commercial/multifamily course.