Servicers-Only Roundtable (Open to MBA Members, Closed to Media)
Join us for an opportunity to engage with your industry peers and exchange ideas and best practices. Through facilitated group discussions, hear how others are dealing with the same servicing challenges you are. Pre-registration is required. Space is limited to approximately 80 attendees with a maximum of two attendees per company, please. To attend, you must be: • A servicing executive (manager or above), • Employed by an MBA member company whose dues are based on servicing portfolio volume, • Registered for the conference. Register for the Roundtable in advance at: https://www.surveymonkey.com/r/ServicerRT2025. Sponsored by ServiceLink.
Speakers
Facilitator
Chad Hohl leads the Investor Performance Management team which is comprised of Investor Client Relations and Investor Portfolio Management teams within Wells Fargo Home Lending Capital Markets. His team is focused on managing the Servicing relationships and loan performance of Wells Fargo’s GSE, Government Insurer, and Private portfolios. Chad began his career with Wells Fargo in 2001. In 2007 he transitioned to Wells Fargo Corporate Trust Services leading the Collateral Risk Management team for the following five years. Chad has been in Wells Fargo Home Lending, focused on Servicing performance and investor engagement since 2012.
Speakers
Brendan Kelleher is Associate Director of Loan Administration at the Mortgage Bankers Association (MBA) where he manages MBA’s legislative and regulatory strategy for residential loan administration and worked with federal housing regulators, investors, and guarantors to improve and streamline servicing requirements. Prior to joining MBA, Brendan worked at Rocket Central as Director, Public Policy overseeing external relations and mortgage policy advocacy. Before joining Rocket Central and MBA, Brendan began his career at Rocket Mortgage as the FHA Servicing Product Manager managing the implementation of FHA servicing policy.
Sara serves as the director, loan administration for the Mortgage Bankers Association. She is a seasoned policy advisor and legal strategist with extensive experience developing and implementing strategy on a broad portfolio of legislative, regulatory and industry issues. Sara received her JD in Law from the University of New Mexico in 1995.
Marina Walsh, CMB, is Vice President of Industry Analysis in MBA's Research and Economics Department, specializing in industry performance benchmarking for residential lenders and servicers. She leads the management and direction for the Mortgage Bankers Performance Reports, the Peer Group Survey and Roundtable Program, the Servicing Operations Study, the Warehouse Lender Study, and other studies that measure lender performance. She is MBA's spokesperson for all servicing-related studies including the National Delinquency Survey and the Loan Monitoring Survey. Prior to joining MBA, Walsh was a manager in Ernst and Young's Real Estate Advisory Services Group. She has previously been named to HousingWire's "Women of Influence" list. She holds a bachelor’s degree from Cornell University and a Master of Public Administration degree from Columbia University.
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