Servicers-Only Roundtable (Open to MBA Members, Closed to Media)
Join us for an opportunity to engage with your industry peers and exchange ideas and best practices. Through facilitated group discussions, hear how others are dealing with the same servicing challenges you are. Pre-registration is required. Space is limited to approximately 80 attendees with a maximum of two attendees per company, please. To attend, you must be: • A servicing executive (manager or above), • Employed by an MBA member company whose dues are based on servicing portfolio volume, • Registered for the conference. Register for the Roundtable in advance at: https://www.surveymonkey.com/r/ServicerRT2025. Sponsored by ServiceLink.
Speakers
Introductions
Miriam Moore is the President of Default Services for ServiceLink, a premier national provider of transaction services to the mortgage industry. In this role, she is responsible for the overall management and performance of ServiceLink Auction and ServiceLink’s Default Title, Valuations and Field Services divisions, as well as the development of default products and services to meet the needs of servicer and investor clients. Moore received her Bachelor of Arts degree from the University of California at Los Angeles (UCLA) in Economics and Sociology and her Juris Doctor Law degree from the University of Southern California (USC). She is a member of the California State Bar. Moore was named to Influential Women in Housing by Housing Wire in 2014 and one of MReport’s Leading Ladies in 2015. In 2018 she was the recipient of the Women in Housing Keystone Award. She is co-founder of Women Executives in Banking (WEB). As a member of the Forbes Real Estate Council she is frequently featured in Forbes.com.
Facilitator
Chad Hohl leads the Investor Performance Management team which is comprised of Investor Client Relations and Investor Portfolio Management teams within Wells Fargo Home Lending Capital Markets. His team is focused on managing the Servicing relationships and loan performance of Wells Fargo’s GSE, Government Insurer, and Private portfolios. Chad began his career with Wells Fargo in 2001. In 2007 he transitioned to Wells Fargo Corporate Trust Services leading the Collateral Risk Management team for the following five years. Chad has been in Wells Fargo Home Lending, focused on Servicing performance and investor engagement since 2012.
Jason Lane serves as Senior Vice President for Midland Mortgage, a division of MidFirst Bank. Currently, he leads MidFirst’s government & industry relations team and oversees transaction management / servicing transfers. He has served MidFirst’s mortgage banking unit for over 22 years. He served as Chair of MBA’s Government Loan Servicing Subcommittee for 8 years and was the 2021 Chair of the Loan Administration Committee. He is a graduate of the University of Oklahoma where he received both Bachelor of Science and Masters of Business Administration degrees.
Sara serves as the director, loan administration for the Mortgage Bankers Association. She is a seasoned policy advisor and legal strategist with extensive experience developing and implementing strategy on a broad portfolio of legislative, regulatory and industry issues. Sara received her JD in Law from the University of New Mexico in 1995.
Marina Walsh, CMB, is Vice President of Industry Analysis in MBA's Research and Economics Department, specializing in industry performance benchmarking for residential lenders and servicers. She leads the management and direction for the Mortgage Bankers Performance Reports, the Peer Group Survey and Roundtable Program, the Servicing Operations Study, the Warehouse Lender Study, and other studies that measure lender performance. She is MBA's spokesperson for all servicing-related studies including the National Delinquency Survey and the Loan Monitoring Survey. Prior to joining MBA, Walsh was a manager in Ernst and Young's Real Estate Advisory Services Group. She has previously been named to HousingWire's "Women of Influence" list. She holds a bachelor’s degree from Cornell University and a Master of Public Administration degree from Columbia University.
Kim Yowell, CPA, BBA in Accounting from Texas Christian University, has over 30 years of management experience. Kim has held key leadership positions at CTX Mortgage, First Horizon Home Loans, Metlife Bank, BoK Financial, and is currently the Executive Vice President of Servicing at Fairway Independent Mortgage Corporation. She was recognized as the 2023 Five Star Lifetime Achievement Award winner. Kim has served on the Freddie Mac Advisory Board, the MBA Loan Administration Committee, the Black Knight Servicer Advisory Board, Texas Mortgage Bankers Association Board, the Fiserv Servicing Advisory Board, and currently is a Five Star National Mortgage Servicing Association member and MortgagePoint Editorial Advisory Board member.
WYSIWYG Callout
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