Mel L. Reid, CMB, AMP

Melanie L. Reid has been in the financial industry for 40 years working for Central Fidelity Bank, SunTrust Mortgage (aka Truist), and currently with Citizens Bank. Her roles have varied across Origination Operations, Post Closing Operations, and Servicing and Default Operations. Melanie joined Citizens Bank in 2013 as the Head of Core Mortgage Servicing and has also managed Equity Servicing and Construction Perm Administration. She is an active member of the Business Resource Groups at Citizens for WIN (Women’s Impact Network), Prism (Multicultural), and Pride (LBGTQ+), all of which are committed to ensuring colleagues and customers alike are valued, respected, and heard. Earlier in her career, she was a member of the SunTrust Mortgage Diversity council. Melanie is an active member of the MBA; is an Accredited Mortgage Professional (AMP) and Certified Mortgage Banker (CMB); and is a member of MBA Faculty.