Commercial Certified Mortgage Servicer (CCMS) Exam Prep Course: Fall 2025

This course is only available to CCMS Candidates who have been qualified and accepted for the CCMS designation. Any qualified Candidates with 90 or more points may enroll in the prep course and earn 10 CCMS points upon completion of this training.

PLEASE DO NOT REGISTER UNTIL CONFIRMING ELIGIBLITY. Contact Gail Griffith for more information. 

The purpose and goal of the Commercial Certified Mortgage Servicer (CCMS) online, instructor guided prep course is to help candidates prepare for the four-hour exam.

The six content areas of the exam reviewed during the prep course are listed below. Each weekly session is 90 minutes in duration. However, the last session will be two hours long to include a review of exam logistics.

The prep course is taught online by current CCMS designees where candidates have the opportunity to interact with the instructors and other candidates. Candidates will be provided prep course materials, including a written overview of each exam content area, and 10 practice tests for each session. At the end of the course candidates, will have access to multiple choice practice exams.

Topics:

• Lending
• Lending Calculations
• Servicing Operations
• Asset Management
• Servicing Company Valuation
• Real Estate Markets
• Legal and Regulatory and Prep Course Wrap

Format:

• Instructor-Guided Online Course

Intended Audience:

• CCMS candidates qualified and enrolled in the designation program
• Professionals in the servicing industry with 5 or more years of experience

Experience Level(s):

• Intermediate
• Advanced

Program Times:

Week 1:

• Thursday, October 9 (11:00 AM - 12:30PM ET)

Week 2:

• Thursday, October 16 (11:00 AM - 12:30 PM ET)

Week 3:

• Thursday, October 23 (11:00 AM - 12:30 PM ET)

Week 4:

• Thursday, October 30 (11:00 AM - 12:30 PM ET)

Week 5:

• Thursday, November 6 (11:00 AM - 12:30 PM ET)

Week 6:

• Thursday, November 13 (11:00 AM - 12:30 PM ET)

Week 7:

• Thursday, November 20 (11:00 AM - 1:00 PM ET)

** Webinars may vary in duration depending on the subject matter**

General CCMS Designation Testing Information:

The multiple-choice designation exam is comprehensive and draws upon work experience. The prep course does not teach the exam but serves as a refresher for the six content areas. Other exam details include:

• This is a 4-hour timed and proctored exam with 200 multiple choice questions.
• Administered online in the candidate’s office (In-person).
• Virtually proctored testing is also available for remote employees.
• A grade of 75% or better is needed to successfully complete the exam.
• A candidate has three attempts to successfully complete the exam.
• Candidates who successfully complete the multiple-choice exam are eligible to progress to the oral exam.
• The oral exam is typically held in person at MBA’s Commercial/Multifamily Finance Servicing and Technology Conference each May and primarily focuses on industry issues impacting servicing.
• Candidates will be provided current MBA Industry Briefs to study from.
• The oral exam may also include general servicing-related information. Virtual testing is possible for anyone not able to travel to the conference.

For more details on the CCMS Online Prep Course and the CCMS designation program contact [email protected].

Scholarship Availability & Discounts:

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Your organization can get two complimentary seats to this class (for qualified candidates) with an Education Advantage subscription! Contact Kathy Ryan to learn more about Education Advantage!