School of Mortgage Servicing: October 2025

October 7-17, 2025 1-5 CMB Points Education IGOL Loan Administration & Servicing Residential School of Mortgage Servicing (SOMS)
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By August 26, 2025After August 26, 2025
Member Price$1,000.00$1,100.00
Non-Member Price$1,500.00$1,650.00

About the Event

This hands-on instructor-guided online course describes principles and strategies of key servicing functions, reviewing the important correlations and interconnectivity between business units within the servicing organization. The School of Mortgage Servicing not only reviews basic servicing functions and the potential compliance risks of not applying appropriate processes, but it also provides insights into how best to implement processes to minimize these risks.

The course is offered in a series of eight interactive two-hour Zoom webinars over a two-week period. Poll questions, chat questions, and online discussions engage the learners. To earn a certificate of completion, students are required to pass daily quizzes and a final exam.

Topics:

  • Servicing Concepts
  • Building a Servicing Portfolio and Maintaining a Customer Base
  • Cash Management, Escrow Administration, and Investor Administration
  • Regulatory Compliance and Quality Control
  • Bankruptcy, Foreclosure, and REO
  • Loss Mitigation
  • MSR Portfolio Valuation
  • Current Issues

Format

  • Instructor Guided Online Course

Intended Audience:

  • Servicers
  • Front Line Managers
  • Risk Managers
  • Analysts
  • Quality Control and Compliance Personnel

Experience Level(s):

  • Entry-Level
  • Intermediate

Program Times:

Week 1:

  • Tuesday, October 7 (11:00 AM - 1:00 PM ET)
  • Wednesday, October 8 (11:00 AM - 1:00 PM ET)
  • Thursday, October 9 (11:00 AM - 1:00 PM ET)
  • Friday, October 10 (11:00 AM - 1:00 PM ET)

Week 2:

  • Tuesday, October 14 (11:00 AM - 1:30 PM ET)
  • Wednesday, October 15 (11:00 AM - 1:30 PM ET)
  • Thursday, October 16(11:00 AM - 1:30 PM ET)
  • Friday, October 17 (11:00 AM - 1:30 PM ET)

** Webinars may vary in duration depending on the subject matter**

View Sample Agenda

Discounts:

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Your organization can get two complimentary seats to this class with an Education Advantage subscription! Contact Kathy Ryan to learn more about Education Advantage!