INNOVATION & TECHNOLOGY TRACK: Top Real-World AI Use Cases in America’s $14T Mortgage Servicing Sector
This insightful discussion of AI in America’s $14T mortgage servicing sector features concrete examples and expert insights demonstrating how AI is revolutionizing document management, risk assessment, and customer interactions in servicing. See real examples of streamlined operations, reduced costs, and enhanced customer experiences.
Speakers
Moderator
Wendy Lee is a shareholder at Buchalter and Chair of its Fintech and AI practice group. Prior to joining Buchalter in April 2024, Wendy was the EVP and Chief Legal Officer of Sagent, a servicing technology provider. Wendy has been engaged as a legal executive in both mortgage servicing and technology for more than 20 years. During this time, Wendy has played the role of lawyer, consultant (Deloitte), servicer (Washington Mutual Bank), start-up strategist, and even was a database architect way back when in her past life. She works on the impact of data privacy laws on the servicing community and is honored to contribute to the movement to prevent upcoming regulatory and legal changes from unnecessarily impacting mortgage operations.
Speakers
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