GENERAL SESSION: Executive Perspectives on Servicing
Top executives discuss the latest challenges faced by the mortgage servicing industry including evolving MSR market trends amidst an Administration change. This panel discusses the increasing complexities of ever-changing regulations and compliance requirements, technological advancements, changing customer preferences, the need to balance cost and efficiency, and more. Panelists also discuss emerging industry risks, such as property insurance, cybersecurity and loan performance. Sponsored by Assurant.
Speakers
Moderator
Pete Mills is Senior Vice President of Residential Policy and Strategic Industry Engagement at the Mortgage Bankers Association (MBA). In this position, he leads MBA's residential policy team and state and local advocacy program, and directs MBA's residential member engagement efforts across the MBA value platform. Mills is an experienced financial services industry executive with more than 30 years of expertise in public affairs, government relations, public policy and research, all in the housing and mortgage finance arena. Prior to joining MBA, he served as Managing Director and co-founder of the Community Mortgage Banking Project, a public policy organization that represented the interests of companies and coalitions involved in the housing and mortgage finance industries.
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