GENERAL SESSION: Unmasking Deception: Protecting CRE Servicing from Fraud

Vice President & Managing Director, Lincoln Financial Group

Frankie Jones is a Vice President and Managing Director in the Mortgage & Real Estate Department for Lincoln Financial Group. In his role, Jones oversees mortgage closing, servicing, and asset management for Lincoln’s commercial mortgage loan portfolio. He is also responsible for manager selection, due diligence, and portfolio construction for Lincoln’s real estate private equity funds portfolio. He currently serves as a vice chair of the MBA Servicer Council and co-chair of the MBA Life Co. Executive Servicers Roundtable. Prior to joining Lincoln Financial in his current capacity, Jones was a partner at Smith Moore Leatherwood LLP where he primarily focused his law practice on commercial real estate, land use and corporate law. He is a graduate of Davidson College and UVA School of Law.

Assistant Vice President, Investment Administration, StanCorp Mortgage Investors, LLC

Amy Frazey is the Assistant Vice President, Investment Administration for StanCorp Mortgage Investors, LLC (SMI), a subsidiary of StanCorp Financial Group, Inc. the holding company of Standard Insurance Company. She leads the servicing, operations and accounting teams that are responsible for their commercial real estate loan portfolio which is in excess of $18 billion and approximately 6,200 loans. She has been involved in the commercial real estate industry for over 20 years. Amy currently serves as a board member of the Commercial Real Estate/Multifamily Finance Board of Governors (COMBOG), has served on the COMBOG Servicer Council and on the board of the Oregon Mortgage Bankers Association. She was the recipient of the MBA Distinguished Service Award in 2019.