GENERAL SESSION: AI Policy and Ethics - Navigating AI's Role in Commercial Real Estate
Artificial Intelligence (AI) is reshaping industries, but its adoption raises key ethical and policy questions. This session explores AI’s real-world applications in commercial real estate, separating fact from hype while examining legal considerations, ethical boundaries, and the risks and rewards of AI integration.
Speakers
Moderator
Joseph Lovell (“Joe”), Executive Vice President and Chief Administrative Officer, joined Colliers Mortgage in 2022 after spending 28 years at Grandbridge Real Estate Capital. In his role, Joe is responsible for the overall direction and daily management of the Colliers groups that include loan servicing and asset management, third party loan closing, risk management and business systems where he is tasked with appropriately mitigating operational risk; maintaining adequate staffing; effectively addressing outlier performance; and ultimately achieving performance goals.
Speakers
Dan Olsen is a SVP in KeyBank’s Loan Servicing and Asset Management division. During his 30+ year CRE and mortgage banking career Dan has managed the Appraisal Department, Loan Servicing, Loan Operations, Work-out/Recovery, Loan Sales, and Vendor Contracting. He serves on CREFC’s Board of Governors and their Executive Committee, Chair/Past-Chair CREFC Servicers Forum (2014/2016), has been an active member of many of CREFC various committee (2014 to present), Chair & Co-Chair MBA’s Servicer Council (2016/2017 & 2011/2013) and served on University of Texas at Arlington’s Advisory Board of The Center for Metropolitan Density. He has earned the Mortgage Banker Association’s Commercial Certified Mortgage Servicer (CCMS) designation. Dan has a BBA in Finance, is a licensed Real Estate Broker
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