BREAKOUT SESSION: Building a Versatile Workforce - Developing Adaptable Skills
In commercial real estate servicing, cross-functional expertise is essential for navigating evolving market demands. Hear how servicers can identify and develop interchangeable skills to create a resilient, adaptable workforce ready to tackle shifting roles and responsibilities.
Speakers
Speakers

Mr. Brett Adams, a Senior Managing Director – Chief Servicing Officer of Berkadia Commercial Mortgage, manages Berkadia’s global servicing operations, asset management, tech initiatives, and business development for its $425 billion portfolio of commercial real estate loans. He also sits upon the Berkadia AI Council and chairs the Mortgage Bankers Association’s Servicing Council. Mr. Adams joined Berkadia and its predecessor company in 2006 and has 21 years of experience in real estate. Prior to joining Berkadia he worked in residential real estate lending with companies in both California and Arizona. Mr. Adams graduated with a BA in US History from California Polytechnic University, Pomona.