SINGLE-FAMILY TRACK 2: Mortgage Staffing: Approaches to Forecasting, Flexibility and Remote Work
Expert panelists share approaches to forecasting staffing needs, building flexibility into workforce models, balancing in-house vs outsourced resources, and managing remote teams. Attendees also learn about remote work tax implications and other employer obligations across state and county lines.
Speakers
Moderator
Mari Denton is the VP, Incentive & Analytic Solutions at SimpleNexus. Mari's firsthand experience with the challenges lenders face administering compensation has made her an expert in the field of incentive compensation plans. Mari has spent the last decade in senior roles at some of the nation's largest banks and independent mortgage lenders.
Speakers
For over 10 years, Emily Harvey has been the Human Resources Director at Flat Branch Home Loans, a leading mortgage lender in the Midwest. She graduated from Columbia College with a degree in Human Resource Management and later attained her Professional in Human Resources certification (PHR). Emily administers the rich benefits offered to Flat Branch employees, including the new Employee Stock Ownership Plan (ESOP). Her favorite aspect of Flat Branch is the company culture, and she sits as the President on the board for The Giving Branch foundation.
Nicole Yung joined The STRATMOR Group in August of 2005 as an Associate in STRATMOR’s Atlanta office and was made a Senior Partner of the firm as of September 2010. Yung has lead responsibility for STRATMOR’s data and analytic services. She also has primary responsibility for the annual STRATMOR Compensation Connection product that benchmarks mortgage compensation as well as the STRATMOR Technology Insight Study. Further, Yung is an active collaborator in the MBA/STRATMOR Peer Group Benchmarking Program. She is a graduate of Centre College in Danville, Kentucky where she received a Bachelor of Arts degree in Economics. She also received a Master of Business Administration from Southern Methodist University in Dallas, Texas.