FRAUD PREVENTION TRACK: Addressing Fraud Through Common Sense Underwriting

SVP, Quality Control - Originations & Servicing, Planet Home Lending

Planet Home Lending, Senior Vice President of Quality Control, Helen Law’s more than 30 years of expertise spans correspondent, retail, and retention originations. As the former Chair of MBA’s Risk Committee, she's renowned for creating robust quality control and compliance programs, streamlining processes, elevating customer experience, and mitigating fraud. She earned her B.A. in Mathematics and Economics from the University of California, Santa Barbara.

Executive Director - Secured Lending Fraud Risk, Chase

Robb Hagberg is Executive Director of Secured Lending Fraud Risk at Chase. His team acts as second line oversight and fraud strategy for Home Lending, Auto and Business Banking Lending. His team ensures appropriate fraud tools, controls and policies are in place and promotes developing fraud risk strategy to mitigate the Bank’s fraud and credit abuse experience. Hagberg also manages the Identity Theft Prevention Program for all three businesses and their digital enrollment rules. Prior to joining Chase, he held various leadership roles in the fraud space at Freddie Mac, Option One Mortgage, ABN Amro/LaSalle Bank and MGIC. He has a bachelor’s degree from Indiana University in Marketing, Advertising and Business Administration.

Head of Risk & Compliance, Jet HomeLoans, LLC

Katherine Hollister currently holds the role of Director of Compliance and Risk Management where she leads teams responsible for Compliance, Licensing, Quality Control, Fraud, Audit, and Vendor Management. She has spent over 20 years in the mortgage industry holding senior leadership positions at various financial institutions including Citizens Financial, Franklin American Mortgage, and Everbank (now TIAA).